Privacy Policy

Last Updated: October 2025

Rockhouse Lodge respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us through email, phone, or online forms.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, email address, phone number, or any details you provide through our contact or booking forms.

  • Booking Details: Dates of stay, number of guests, and any special requests.

  • Technical Information: IP address, browser type, and other non-identifiable data automatically collected through cookies or analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and process reservations.

  • Send booking confirmations or important updates about your stay.

  • Improve our website, services, and customer experience.

  • Communicate promotional offers or updates, if you choose to receive them.

We do not sell, rent, or trade your personal information with third parties.

3. Cookies and Tracking

Our website may use cookies or analytics tools (such as Google Analytics) to gather general usage information and improve performance. You can disable cookies in your browser settings, but some features of the website may not function properly if you do.

4. Data Security

We take appropriate steps to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure.

5. Third-Party Links

Our website may contain links to third-party websites (such as local attractions or trail maps). We are not responsible for the privacy practices or content of those external sites.

6. Your Rights

You may request to access, update, or delete your personal information at any time by contacting us at terry@rockhouselodge.com.

If you’ve subscribed to our newsletter, you can opt out by clicking the unsubscribe link included in our emails.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Rockhouse Lodge
Man, West Virginia
Email: terry@rockhouselodge.com
Phone: 304-687-4657